While working with Norton antivirus, you may face errors like “Unexpected Browser error” or “Norton cloud connect not loading”. To solve this issue, you can visit the official page of Norton antivirus.
How to Fix “Unable to connect to cloud” when setting up Norton
- Restart computer:
To solve this problem, you can restart the computer. If you are using windows 10 operating system or versions, then exit from all programs and restart the system.
- Configure the web browser
Configuring the web browser process is different for different operating system versions. If you are using windows 10 then go to start and settings. Then go to apps and click on the default apps. Now select the web browser you want to choose a default browser. Now activate your Norton antivirus product.
Know how to activate Norton subscription- www.norton.com/setup
If you are using windows operating system other than Windows 10, Windows 7/8/Vista, or XP, then click on the Windows + R key and open the run window. Now type “control” in the dialog box and hit Enter. Now, if the user account window appears the select the continue option, go to the control panel and open the category window. Select the program window and select the default programs window. Now click on set your default programs and select your browser to make it default browser. Hit on OK and continue with the process.
- Norton Remove and Reinstall tool
If you are still not able to solve the issue, go to Norton official website and then download the Norton Remove and Reinstall tool. Save the .exe file to on local drive and press the Ctrl+J key. Click on the .exe file and then follow the instructions to install the tool on your machine. After completing the installation; now click on the Remove button and remove the Norton product from your system. Now restart the system and follow the guidelines to complete the reinstallation of the Norton product.
If you are still not able to solve the process, then contact the Norton customer care team. Norton, the customer care team, is always assisting you in all your technical and functional issues.