3.02K viewsJanuary 27, 2022Acoount and Billingannual subscription charge auto renewal complaint cancel subscription norton customer service refund refund

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Claire Rigby (anonymous) March 1, 2021 0 Comments

Q. How do I cancel my Norton subscription and get a refund?

Issue in customer’s own words:

Please send me a refund, help me because I don’t see any automatic renew and you took £
84.99 from my account. Please cancel this and send me back my money.

John M Norton Changed status to publish January 27, 2022

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4 Answers

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<img alt='' src='https://secure.gravatar.com/avatar/06171d19dcff058e7519cb4c688e8988?s=50&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Fc81e728d9d4c2f636f067f89cc14862c.jpg&r=g' srcset='https://secure.gravatar.com/avatar/06171d19dcff058e7519cb4c688e8988?s=100&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Fc81e728d9d4c2f636f067f89cc14862c.jpg&r=g 2x' class='avatar avatar-50 photo' height='50' width='50' />

anonymous 281 Posted January 4, 2022 0 Comments

Automatic renewal on the 30th of December 2021 I didn’t want and looking for the £84.99 taking from my account on that date. *AP1374469966cd . According to Government Web CMA say I am within my rights for a full refund of £84.99. Please refund ASAP. Many thanks Alison Price

John M Norton Changed status to publish January 4, 2022

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<img alt='' src='https://secure.gravatar.com/avatar/f331a3c6f9b525cb75551ab25f14a00f?s=50&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Fa3c65c2974270fd093ee8a9bf8ae7d0b.jpg&r=g' srcset='https://secure.gravatar.com/avatar/f331a3c6f9b525cb75551ab25f14a00f?s=100&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Fa3c65c2974270fd093ee8a9bf8ae7d0b.jpg&r=g 2x' class='avatar avatar-50 photo' height='50' width='50' />

Evan Morley 170 Posted April 26, 2021 0 Comments

My credit card was recently charged why? I didn’t apply for an auto-debit. please refund me.

John M Norton Changed status to publish April 26, 2021

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<img alt='' src='https://secure.gravatar.com/avatar/85fde98a16e272f7950393dbd8a77366?s=50&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Ff0935e4cd5920aa6c7c996a5ee53a70f.jpg&r=g' srcset='https://secure.gravatar.com/avatar/85fde98a16e272f7950393dbd8a77366?s=100&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Ff0935e4cd5920aa6c7c996a5ee53a70f.jpg&r=g 2x' class='avatar avatar-50 photo' height='50' width='50' />

Edward Brooks 340 Posted March 6, 2021 0 Comments

I just contacted Norton and requested a refund for auto renewal and bought at 60% lesser price. 😉

John M Norton Changed status to publish March 6, 2021

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<img alt='' src='https://secure.gravatar.com/avatar/c9d27ae1722809ff9b7905e096041348?s=50&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Fc4ca4238a0b923820dcc509a6f75849b.jpg&r=g' srcset='https://secure.gravatar.com/avatar/c9d27ae1722809ff9b7905e096041348?s=100&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2Fc4ca4238a0b923820dcc509a6f75849b.jpg&r=g 2x' class='avatar avatar-50 photo' height='50' width='50' />

John M Norton 1.04K Posted March 1, 2021 0 Comments

You can cancel your subscription anytime directly from your own account just follow the below steps-

Login to your Norton account
Go to Dashboard >> Auto-renewal
Turn off auto-renew service
Done.

For Norton refund process follow the below steps-

Call only on Norton official customer service
Keep ready your subscription details
Verify your account
Annual subscribers are eligible for refund*
Please read all terms & conditions before requesting a refund.

John M Norton Edited answer March 1, 2021

<img alt='' src='https://secure.gravatar.com/avatar/?s=50&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2F294de3557d9d00b3d2d8a1e6aab028cf.jpg&r=g' srcset='https://secure.gravatar.com/avatar/?s=100&d=https%3A%2F%2Fwww.nortonsupportcenter.co.uk%2Fwp-content%2Fuploads%2Fap_avatars%2F294de3557d9d00b3d2d8a1e6aab028cf.jpg&r=g 2x' class='avatar avatar-50 photo avatar-default' height='50' width='50' />

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